Contact us
Call, WhatsApp or complete the online form.
North East cleaning and restoration specialists
Dry carpet cleaning, upholstery and hard floor cleaning across the North East.
For more than 15 years we’ve helped homeowners, landlords and businesses refresh carpets, clean upholstery and restore hard floors with honest advice and careful work.
Wood floor restoration is also available. For dedicated wood floor sanding and restoration, visit our specialist sister website, WoodXpert .
- Work
- Wood floors, carpets, upholstery & hard floors
- Coverage
- Across Durham, Newcastle and beyond
- Approach
- Honest advice before any work starts
15+ Years Experience
Local, family-run business
Fully Insured
How quotes work
Getting a quote is simple.
Call, WhatsApp or send the form and we’ll guide you through the next step.
Free site visit
For larger or specialist jobs, we can visit to assess the work.
Clear quote
You’ll get straightforward advice and a no-obligation quote.
Book the work
Choose a convenient date and we’ll confirm the details.
Services
Specialist cleaning and restoration for the surfaces people ask us about most.
Wood floors, carpets, upholstery and hard floors all need different treatment.
Dry carpet cleaning
Fast-drying dry carpet cleaning for homes, rentals and workplaces.
Explore service
Upholstery cleaning
Safe, fabric-specific cleaning for sofas, chairs and soft furnishings.
Explore service
Hard floor cleaning
Professional cleaning for tile, vinyl, LVT and other hard floors.
Explore service
Resilient floor restoration
Renew suitable vinyl, safety flooring, LVT and other resilient floors through specialist commercial restoration and protective treatment.
Explore service
Wood floor restoration
Wood floor sanding and restoration remains available through our specialist team.
Explore service
Leather cleaning
Careful leather cleaning, nourishing and protection where the finish and condition are suitable.
Explore service
Commercial services
Commercial carpet, upholstery and specialist floor-care services for workplaces, schools, churches and other premises.
Explore service Results
Explore our recent work Real projects from across the North East.
Before-and-after examples from homes, rental properties and commercial premises.
Before
After
Carpet Cleaning
Victorian Wool Carpet Restoration in Consett, County Durham
Consett, County Durham
Before
After
Upholstery cleaning
Fabric sofa arm restoration – Durham
Durham
Before
After
Tile and Vinyl Floor Cleaning
Kitchen Tile & Grout Cleaning In Houghton-le-Spring
Houghton-le-Spring, Tyne and Wear
Why choose Safe Space
Straight advice, careful work and clear expectations.
We keep the process simple and explain what is realistic before work begins.
Free site visits
Available where a job needs proper assessment before quoting.
15+ years experience
Practical experience across homes, rentals and commercial premises.
Fully insured
Professional cover for domestic and commercial work.
Child & pet friendly products
Products and methods chosen with your home or workplace in mind.
Allergy-conscious cleaning
Low-moisture and careful cleaning options for fresher indoor spaces.
Honest advice
If a surface is not worth restoring, we’ll tell you.
Trusted & Recognised
Trusted by customers across the North East.
470+ verified five-star reviews alongside recognised industry accreditations.
Bona Certified Contractor
ThreeBestRated
Winner 2023 • 2024 • 2025 • 2026
Quality Business Awards
Reviews
What customers say about the experience.
The finished result matters, but so does how the job is carried out.
DC
Debbie Clarke
★★★★★
“Amazing results. It was a big job across two large rooms, and Safe Space brought the floors back to looking brand new. They sanded and resealed everything in two days. A lovely family-run business and lovely people. Do not hesitate to use this company — they are the best at what they do. Thanks so much.”
Verified customer review
MG
Marie Gressman
★★★★★
“A first-class service by professional people. This is the third time I have used Safe Space and I won’t hesitate to recommend them. They have done a fantastic job making my carpets look like new. The method used ensures they are dry after they finish, and the stain guard keeps them fresh for longer.”
Verified customer review
Where we work
Working across the North East.
We regularly work throughout Durham, Newcastle, Sunderland, South Shields, Gateshead, Washington, Chester-le-Street and nearby areas.
Durham
Period homes, parquet floors, carpets and upholstery across the city and nearby areas.
Newcastle
Apartments, offices, shared spaces and careful cleaning across the city.
Sunderland
Family homes, rentals, upholstery and hard-floor cleaning across the area.
Gateshead
Wood floors, carpets and practical restoration work for homes and workplaces.
South Shields
Coastal homes, rental properties, engineered floors, carpets and upholstery cleaning across South Tyneside.
Washington
Busy family homes, leather seating, carpets and day-to-day maintenance.
Chester-le-Street
Older homes, wood floors, upholstery and careful cleaning with realistic expectations.
Ready when you are
Need advice on a floor, carpet or upholstery cleaning project?
Call, WhatsApp or request a quote and we’ll explain the best next step.